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Shipping & Returns

 

ALL PACKAGES SENT DISCREETLY

 

Order Processing & Handling Time:     1-2 Days

 

 

We ship:

USPS Priority Mail within the USA    1-3 days transit time approximately

USPS Express 1-2 day transit Mail

FED EX-  Domestic and International  Overnight

 

Once the parcel shows "delivered", we (the Seller) are not responsible if it is stolen from your porch.  You do have the option to have a "signature required". Please let us know.

 

INTERNATIONAL ORDERS:
 
We only ship to Canada, Australia, New Zealand, Taiwan, UK, Ireland, Japan, Puerto Rico, Iceland
 
All duty fees and VAT fees, if any, will be the responsibility of the buyer.  
 
The transit time quoted by the post office or Fed Ex, does not include any customs clearance time, which can take a long time in some countries.
 
 
 

USPS First Class Mail International: 


Some countries, such as Australia,  and Canada, are great candidates for USPS First Class Mail International. 

 

USPS Priority Mail International:

This method is faster than First Class.  
This method is more reliable and your package may arrive within 7 days to 2 weeks.   This does not include customs delays.

 

Duty Fees -   Canada may or may not charge a duty fee for medical products.  

Many countries will charge the buyer an import duty tax or VAT fee for the item purchased.   These fees vary.  PureLife Health Equipment is not responsible for the payment of these fees.  It is the responsibility of the buyer. If the fees are not paid,  your country will not allow you to have the item.

Please contact your local customs office to find out what the VAT and duty fees will be, as some countries can charge quite alot.

 

Federal Express:  

 

The delivery times mentioned below, do not include any possible customs clearnace delays that can occur.

  • FedEx Standard Overnight: Next-business-day delivery by 3 p.m. to most U.S. addresses; by 4:30 p.m. to rural areas
  • FedEx Priority Overnight: Next-business-day delivery by 10:30 a.m. to most U.S. addresses; by noon, 4:30 p.m. or 5 p.m. in remote areas; by noon, 1:30 p.m. or 4:30 p.m. on Saturdays.
  • FedEx International Economy: 2-5 business days. Saturday delivery available in countries where Saturday is a regular business day.
  • FedEx International Priority: 1-3 business days. Saturday pickup and delivery available in many areas.

 

Returns/ Exchanges

 

Enema Kits & Accessories:  

Purelife Health Equipment has a strict NO RETURN POLICY with no exceptions on all enema kits, enema coffee and enema accessories. It is for the protection of our customers. These items are personal hygiene items and cannot be restocked and resold. Please keep in mind that you would not like us to sell you an enema kit that another customer unknown to you has returned and “promised” us that it was never used. We have no way to verify this. For these reasons you may want to be sure that you have ordered the correct items that you need for your health program. If you need assistance in purchasing the right equipment please contact us and we will be happy to help you.

Glass Enema Kits

If your glass enema kit arrives broken, you must report it to us within 3 days or less. 

 

Enema Coffee & Nutritional Products

Food and Grocery Items are Not Returnable.   Food & Nutritional Items can be opened and tampered with.  In order to protect our customers , we would never restock these items, knowing they have been in someone else hands before being re-sent to a new customer.  

 

If you have received a defective product please contact us for an exchange. All refund request or exchanges must be made within 14 days of purchase. There are no exceptions.

 

Why You Don’t Want to Return Your Enema Bucket

Purelife Stainless Steel USA made buckets are absolutely the highest grade stainless steel available on the market. There is no other stainless steel bucket that meets these high standards of workmanship, materials testing and safety. Our stainless steel is 300 grade series and is made by old school American Standards meaning “built to last” decades. Our kits are highly anti corrosive and made for people who are serious about their health.  Healthcare Professionals all across the United States recommend our kits to their patients. We know this because our customers call and tell us this.

 

Be Aware of Lesser Quality & Inferior Stainless Steel Enema Buckets

Purelife Health Equipment does not sell inferior stainless steel buckets that appear to be made for medical use but are in fact meant to be used as novelty items. This is not a novelty item. It is a real enema kit that is made to be used by people that are health conscious.   

Rest assured that Purelife Health Equipment cares about the safety and health of our customers. That is why we offer the best stainless steel bucket available today. Our USA Stainless steel buckets are made from 300 series stainless steel made in the USA.  Our buckets are tested and certified for consumer safety. We believe that educating our customers will help them to make the right choice when purchasing their enema kit.

 

Purelife Health Equipment

Customer Service Department